About Gold Rush Express Delivery
The Bay Area's Trusted Delivery Provider Since 1987
Gold Rush Express Delivery is a family owned delivery service based in San Jose, California, serving Silicon Valley since 1987. For nearly four decades, the Dicker family has built one of the Bay Area’s most trusted delivery companies – specializing in time-critical deliveries for healthcare, legal, technology, financial, and manufacturing clients.
What began as a three-person operation–founded by Frank Dicker Sr., his wife Donna, and their son JR–has grown into a full service logistics provider supporting businesses across the Bay Area. Three generations of the Dicker family have shaped this business, maintaining a consistent commitment to service, precision, and accountability.
At Gold Rush, customers don’t get lost in a system. They work directly with a team that stands behind every delivery.
~ Gold Rush Express Delivery Mission Statement
- President & CEO
Meet JR Dicker Jr.
JR Dicker Jr. didn’t exactly choose the courier business. He was born into it.
His parents, Frank Sr. and Donna Dicker, founded Gold Rush Express Delivery in 1987, and JR grew up around it – learning the routes, the rhythms, and what it actually takes to keep a delivery operation running. He started where everyone starts: behind the wheel, working the front lines before he ever had a seat at the table.
Before coming on full-time, JR served in the U.S. Marine Corps and worked operations and sales at a local fastener company. He came to ownership with military experience and a ground-level understanding of how operations actually run – and that shows up in how he leads.
He’s been a Santa Cruz County resident since Gold Rush’s earliest days and has spent close to four decades building relationships across Silicon Valley. As President and CEO, JR leads the company’s strategy, compliance, and industry partnerships – and holds the bar high for the standards that hospitals, law firms, banks, tech companies, and manufacturers across the Bay Area have come to count on.
Personal Story
Gold Rush Express Delivery didn’t start with venture capital or a business plan. It started at a kitchen table in San Jose in March 1987, when Frank Dicker Sr., a 32-year banking veteran, his wife Donna, who held a Master’s degree in education, and their son JR decided to build something of their own.
JR’s early role wasn’t in a corner office. He was a driver and operations manager, learning the business mile by mile. In those early years, the family phone line served double duty – JR and his daughter Rachelle handled after-hours customer calls from home, because that’s what a family business does.
He came to it with a Marine Corps background and years working operations and sales locally – which meant he knew how to make decisions and he knew what the work actually looked like. That grounding shows up in how Gold Rush runs.
Over the decades, JR built Gold Rush into a multi-service courier operation. The certifications alone tell part of the story – TSA Indirect Air Carrier credentials, certified medical transportation status, full licensing, bonding, and insurance. Most local companies never go after any of it. He also rose through the California Delivery Association, serving as Vice President and then President before continuing as a board member, and has been a member of the national Customized Logistics and Delivery Association (CLDA), for which he currently serves on the board, for decades.
One story that captures what Gold Rush stands for: in 2018, Gold Rush night dispatcher Jen McDonald and her daughter Jaime Bruck organized a donation drive for families displaced by the devastating Carr Fire near Redding, CA – Jen’s own family was directly affected. JR opened the San Jose facility as a drop-off site. Donations came in. KRON 4, KTVU 2, and NBC Bay Area covered it. That wasn’t a PR move – it’s just the way things get handled there.
Industry Leadership
- Former President, California Delivery Association (CDA) - named July 23, 2012
- Current Board Member, California Delivery Association (CDA)
- 5-Year National Board Member, Customized Logistics and Delivery Association (CLDA)
- Active Member, National Federation of Independent Business (NFIB)
- Active Member, San Jose Chamber of Commerce
- Listed as Veteran-Owned Business - San Jose Chamber of Commerce Directory
Company Certifications
- Certified Medical Transportation Courier
- TSA Indirect Air Carrier (IAC) - serving SJC, SFO, and OAK
- Licensed, Bonded, and Insured
- Operates on EOS (Entrepreneurial Operating System)
Military Service
- U.S. Marine Corps Veteran
Community Involvement
- Gold Rush has been a long-standing sponsor of Fun Run fundraising events at Bagby Elementary in Campbell, Taylor Elementary and Legacy Christian School in San Jose, and Twin Lakes in Santa Cruz.
- The company has also supported the San Jose Giants for over ten years, hosting an annual company event at the ballpark.
JR's Take on Why Gold Rush Is Different
- Vice President
Meet Rachelle Dicker
Rachelle Dicker is the Vice President at Gold Rush Express Delivery – and the third generation of the Dicker family to help run it.
She didn’t come to the job through a posting. Rachelle grew up in it. Born in San Jose, raised in Santa Cruz, she was riding delivery routes with her father JR and taking after-hours customer calls from the family home long before she officially joined the team in 2002. Over the past 22-plus years, she’s worked nearly every role in the company – dispatch, customer service, finance, logistics.
Now she runs operations across the board: dispatch, logistics, financials, customer relationships, and the systems underneath all of it. She’s been a Santa Clara resident for 15 years and knows this region and its business community the way you only do after decades of showing up.
Inside Gold Rush, she’s called the “hawk on the fence.” As an EOS Integrator, her job is making sure what’s decided at the top actually happens on the ground – and that the people and processes in between are set up to deliver.
Personal Story
In 2012, a late-night customer call exposed a gap. A client needed after-hours service and Gold Rush didn’t have a formal structure for it. Rachelle built one.
Since 2015, she has been a foster parent and is now a legal guardian. She supports Foster Love, a program that provides quality bags for children moving between foster homes – something she got involved in because it mattered, not because it made a good story.
That’s mostly how Rachelle operates. The work gets done, the people are taken care of, and she doesn’t make a lot of noise about either one.
Professional Memberships
- Customized Logistics and Delivery Association (CLDA) - Member
- California Delivery Association (CDA) - Member
- San Jose Chamber of Commerce - Active Member
Certifications & Training
- HIPAA Certified
- Bloodborne Pathogen Training
- STA Cleared
- Sexual Harassment Training Certified
Education
- Accounting Degree - Cabrillo College
- Associate's Degree - University of Phoenix
Industry Recognition
- Featured in CLDA publications
- Interviewed on family-run business operations
- Speaker - PayPal Business Capital Program, 2016
- PG&E 'Step Up and Power Down' Campaign - Personal spokesperson, VTA buses and light rail, San Jose, 2016
Community Involvement
- Rachelle has participated in the Día de Los Muertos 5K hosted by Gardner Health Services in both 2024 and 2025, with Gold Rush running a donation table at both events. Outside of work, she donates to the San Jose Animal Shelter and Foster Love, the foster care program she's been involved with since 2015.
- Gold Rush has supported the San Jose Giants for over a decade, hosting an annual company event at the ballpark. The company also sponsors school Fun Run fundraising events at Bagby Elementary in Campbell, Taylor Elementary and Legacy Christian School in San Jose, and Twin Lakes in Santa Cruz.
Our TeamOur Team
The People Behind Every Gold Rush Delivery
Behind every Gold Rush delivery is a team that takes the same commitment to service personally. Our drivers, dispatchers, and operations staff are the reason customers have trusted us for nearly four decades.
In the Community
Gold Rush in the Community
Gold Rush Express Delivery has been part of the San Jose and Silicon Valley community since 1987. For the Dicker family, showing up locally has never been a separate initiative – it’s just what they do.
Gold Rush has sponsored Fun Runs at Bagby Elementary in Campbell, Taylor Elementary and Legacy Christian School in San Jose, and Twin Lakes in Santa Cruz.
In 2018, Gold Rush dispatcher Jen McDonald – whose own family was directly affected by the Carr Fire near Redding – organized a donation drive for displaced families. JR opened the San Jose facility as a drop-off site. The response was significant enough that KRON 4, KTVU 2, and NBC Bay Area all covered it.
Gold Rush has supported the San Jose Giants for over ten years, hosting an annual team event at the ballpark. In 2024 and 2025, the company hosted a donation table at the Día de Los Muertos event through Gardner Health Services.
FAQs
Frequently Asked Questions
How do I pay my bill?
You can pay your bill online through our secure payment portal. We accept major credit cards, ACH/bank transfer, and check. Visit our Make a Payment page or call us at (408) 292-7300 for assistance.
Can I book an order with a credit card?
Yes. Gold Rush Express accepts credit card orders. You can book a one-time credit card order directly through our online order portal – no account required.
Can I book an order online?
Yes. Existing account holders can log in to the Members Portal to place orders, view history, and manage their account. You can also place a one-time order by credit card without an account.
Can I schedule a consultation?
Absolutely. We welcome the opportunity to learn about your delivery needs and build the right solution for your business. Contact us by phone or through our contact page and we’ll set up a time to connect.
Is my delivery insured?
Yes. Gold Rush Express Delivery is fully licensed, bonded, and insured. All deliveries are covered under our commercial insurance policy. If you need to report a claim, you can do so through our website.
What areas do you serve?
Gold Rush Express serves the greater Bay Area and Silicon Valley, including San Jose, San Francisco, Oakland, and surrounding cities. We also handle airport logistics at SJC, SFO, and OAK.
Do you offer same-day delivery?
Yes. Same-day delivery is our core service. We operate 7 days a week and support on-demand, scheduled, and routed delivery options across the Bay Area. Orders can be placed online or by phone.
Do you handle medical and pharmaceutical deliveries?
Yes. Gold Rush Express is a certified medical transportation courier. We handle time-sensitive medical, lab, and pharmaceutical deliveries with the compliance and care those shipments require. Our team is HIPAA certified and Bloodborne Pathogen trained.
Can you handle airport pickups and deliveries?
Yes. Gold Rush Express holds TSA Indirect Air Carrier (IAC) credentials, enabling secure airport courier and cargo services at San Jose (SJC), San Francisco (SFO), and Oakland (OAK).
How do I set up a business account?
Setting up an account with Gold Rush Express gives your business personalized service, online order management, and direct access to our team. Contact us to get started and we’ll walk you through the process.
Business Information
Business Information
Driving Directions and Link
Driving Directions from San Jose Mineta International Airport
Entry & Parking
- Appointment required - please call ahead before visiting.
- Best access point: enter through the rear of the building.
- Ring the doorbell for entry.
- Parking lot available on-site.
- Wheelchair access and ramp available.
Our Location
Gold Rush Express Delivery is located in the Palm Orchard Business Park, adjacent to the San Jose Municipal Golf Course.
Gold Rush Express Delivery
910 Bern Ct #150
San Jose, CA, 95112
United States
Hours & Pickup
Hours of Operation
Pickup Hours
Getting Here from SJC
From San Jose International Airport (SJC), take Airport Blvd heading south, then merge onto CA-87 South. Continue on CA-87 and follow signs toward the Palm Orchard Business Park near the San Jose Municipal Golf Course. Total drive time is approximately 10–15 minutes depending on traffic.